JOB SUMMARY: The Sales Associate will be the point of contact between the business and its prospects and clients. They will have a range of responsibilities including identifying customers. They will also support clients by assisting and educating them about our products and services.

RESPONSIBILITIES:

• Respond to customer queries on ecommerce platforms and social media channels
• Engage with store customers to understand their need and offer personalized recommendations
• Conduct product demonstrations and answer questions on tech specifications
• Maintain up-to-date knowledge on products and promotions
• Respond to customer queries promptly, accurately, and professionally
• Stay abreast with online marketing trends and competitors
• Expand customer reach across different social media forums
• Provide ad-hoc support to sales and marketing, as needed

QUALIFICATIONS:

• Relevant college degree is preferred
• Decent typing skills and knowledge with punctuation and proper grammar and chat etiquette
• Has good English communication skills and possess sales closing mindset
• Must be adaptable to a flexible work schedule, 6 days per week
• Open to be assigned in different branches across SM Clark and SM Pampanga

BENEFITS:

• Competitive packages
• Government-mandated contributions
• 13th Month Pay
• Sick Leaves and Vacation Leaves upon hiring

PERKS:

• HMO
• Merit-based incentives
• Employee discount