Laptop Repair Technician
Laptop Repair Technician APPLY NOW
JOB SUMMARY: We are seeking a skilled and experienced Technical Analyst to join our repair and after-sales center. The ideal candidate will possess a strong technical background in troubleshooting and repairing consumer electronic devices, specifically laptops and mobile phones. They will play a crucial role in diagnosing issues, performing repairs, and ensuring the functionality and quality of each repaired device.
RESPONSIBILITIES:
- Diagnose and troubleshoot technical issues in laptops and mobile phones
- Disassemble and reassemble devices to perform repairs, including replacing faulty components, soldering printed circuit boards, and reprogramming as necessary.
- Utilize diagnostic tools and equipment to identify hardware and software malfunctions accurately.
- Follow repair procedures and standards to ensure the quality and reliability of repaired devices.
- Maintain accurate records of repairs performed, including parts used, labor hours, and customer communications.
- Collaborate with other team members to streamline repair processes and improve overall efficiency.
- Stay updated on the latest technological advancements and repair techniques in the consumer electronics industry.
- Provide excellent customer service by addressing customer inquiries, concerns, and feedback promptly and professionally.
QUALIFICATIONS:
- Proven experience of at least 1 year in diagnosing and repairing consumer electronic devices, with a focus on laptops and mobile phones.
- Proficiency in using various diagnostic tools, soldering equipment, electronic testing instruments and software
- Strong problem-solving skills and attention to detail, with the ability to identify and resolve complex technical issues.
- Ability to work independently and collaboratively in a fast-paced environment.
- Graduate of any related technical/vocational/bachelor’s courses
- Electronics repair certification is preferred.
- Willing to work onsite 5 days/week in Mandaluyong City